Thursday, September 30, 2010

$400 million woman

When Andra Rush started her trucking company, all she had was a beat-up van, a pair of used pickup trucks, and the naive certainty of a 23-year-old. She figured it would take her about four years to make her fortune. Then she could use her newfound millions to accomplish her true goal: tackling poverty on Native American reservations across North America. "I thought I could retire by the time I was 27," says Rush, a member of the Mohawk Indian tribe of Ontario, Canada. "At that age, you don't know what you don't know."
That summer, she interned at an airfreight company, where the speed of package pickups and deliveries drove profits. "I thought I could do that better," Rush says.
She maxed out her credit cards and borrowed $5,000 from her parents to buy a van and two used pickups. She wooed clients, accepted every delivery job that came her way, and worked nursing shifts on weekends.
You have to be service-driven. You think of customers every day, every minute. You think about what would make their lives or their businesses more successful. And you have to be focused on who's serving them. If we don't look after our drivers, they won't look after our customers.

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